Privacy Policy
Privacy Policy
Mobile information and SMS consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Your mobile number and your consent are used only to send you the appointment messages you asked for.
Text messages are sent by Data Driven Solutions Inc (registered brand name DATA DRIVEN SOLNS INC), doing business as Booked 305, only after you opt in on a booking form. Message frequency varies with your appointments. Message and data rates may apply. Reply STOP to cancel and HELP for help at any time. See section 4 for the full SMS program terms.
This policy explains what information we collect, how we use it and what choices you have. It covers the website booked305.com, the Booked 305 online booking service that local businesses (salons, clinics, groomers, studios and similar) use on their own websites to take appointments, send reminders and collect deposits, and the Booked 305 mobile app that those businesses use to run their schedule.
1. Who we are
Booked 305 is operated by Data Driven Solutions Inc, a Florida corporation ("Booked 305", "we", "us"). Contact: hola@booked305.com, Miami, Florida.
2. Information we collect
If you visit booked305.com
- What you send through the contact form: name, email or phone, business name and your message.
- Basic technical data from your browser (IP address, device and browser type, pages visited) collected by our hosting provider for security and performance. We do not use advertising trackers.
If you book an appointment with a business that uses Booked 305
- Name, mobile number, email address and preferred language.
- Appointment details: service, date and time, staff member, notes you add, and your appointment history with that business.
- Your choice to receive text messages, with the date, time and source of that consent.
- Payment status for deposits or balances. Card numbers are entered directly with our payment processor, Stripe, and never reach our servers.
- Waitlist requests: the service and dates you asked to be notified about.
If you are a business owner or staff member using the Booked 305 dashboard or mobile app
- Your name, email, phone, business details, services, hours and settings.
- Login activity and actions taken in the dashboard (for security and support).
- Billing information for your Booked 305 membership, handled by Stripe.
- If you turn on booking alerts in the mobile app, a notification token for your phone, its type (iPhone or Android) and your language, so we can tell you about new and cancelled bookings. Turning alerts off or signing out removes it.
- If you set up card deposits, Stripe asks for the details it needs to verify your business and pay you, such as your legal name, date of birth, address, bank account and, sometimes, a photo of your ID. You enter these in a Stripe form, in the app or on the web, and they go directly to Stripe. We only keep your Stripe account reference and whether payouts are enabled.
- If you connect a calendar (for example Google Calendar), the events needed to block and sync appointment times. We only read and write calendar events; we do not store your calendar credentials in plain text and you can disconnect at any time.
3. How we use it
- To create, confirm, remind, reschedule and cancel appointments, and to notify you about waitlist openings.
- To process deposits, payments and refunds through Stripe.
- To show businesses their schedule, customers and history in the dashboard.
- To reply to your messages and provide support.
- To keep the service secure, prevent fraud and abuse, and comply with the law.
We do not sell personal information. We do not use it for advertising. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
4. Text messages (SMS program terms)
Program: Booked 305 appointment notifications, sent on behalf of the business you booked with.
What you receive: booking confirmations, appointment reminders (typically one day and two hours before), cancellation or rescheduling notices, and waitlist openings you asked for. Message frequency varies with your appointments, usually 2 to 4 messages per appointment. No marketing messages are sent under this program.
Consent: you opt in by ticking the text message box when booking online, by asking the business to text you, or by joining a waitlist by text. You can book without opting in; you will then receive email confirmations instead.
Opt out: reply STOP to any message to stop receiving texts. Reply HELP for help, or email hola@booked305.com.
Cost: message and data rates may apply according to your mobile plan. Carriers are not liable for delayed or undelivered messages.
Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Messages are sent by Data Driven Solutions Inc (registered brand DATA DRIVEN SOLNS INC), doing business as Booked 305.
5. Who we share information with
Only with the parties needed to run the service:
| Recipient | Purpose |
|---|---|
| The business you booked with | They see your name, contact details, appointment history and notes, and are responsible for their own use of it. |
| Stripe | Payments, deposits, refunds and our membership billing. |
| Twilio | Delivery of text messages. |
| Resend | Delivery of email notifications and login links. |
| Expo | Delivery of booking alerts to business owners' phones, through Apple and Google push services. |
| Cloudflare | Hosting, database and security for the service. |
| Only when a business connects Google Calendar: appointment events are written to that calendar. |
We may also disclose information when required by law or to protect the rights and safety of users, businesses or Booked 305.
6. How long we keep it
Appointment and customer records are kept while the business remains a Booked 305 customer and for up to 24 months afterwards, so that history, receipts and disputes can be handled. Contact form messages are kept for 12 months. Consent records and payment records are kept as long as the law requires.
7. Your choices and rights
- Ask us what information we hold about you, correct it, or delete it, by emailing hola@booked305.com. We answer within 30 days. Some records must be kept for legal or payment reasons.
- Stop text messages at any time by replying STOP.
- Unsubscribe from emails using the link in the email, except for transactional messages about an appointment you hold.
- Businesses can export or delete their customers' data from the dashboard or by request.
- Business owners and staff can delete their Booked 305 account at any time, in the mobile app (tap your business picture, then Delete account) or at app.booked305.com/delete-account. A staff login, or an owner when the business has another owner, is removed right away. When the only owner deletes their account, the business closes at once: its booking page stops working, upcoming appointments are cancelled and clients are told, paid deposits are refunded, and all of the business's data is deleted 30 days later. Until then you can ask us to reopen it.
8. Security
Data is encrypted in transit and at rest, access is limited to the business that owns it and to Booked 305 staff who need it for support, and login to the dashboard uses one-time links or codes rather than stored passwords. No system is perfectly secure; if we learn of a breach affecting your information we will notify you and the affected business as the law requires.
9. Children
The service is intended for adults. Appointments for minors are booked by a parent or guardian, and we do not knowingly collect information directly from children under 13.
10. Changes
We will post any changes on this page with a new effective date. Significant changes affecting text messaging or payments will also be announced to businesses by email.
11. Contact
Data Driven Solutions Inc, doing business as Booked 305. Miami, Florida. hola@booked305.com.